Using
These terms describe the use of this event listing and ticketing platform. Read the event details and any event-specific conditions before ordering. If information is missing or unclear, contact the organiser before making a payment.
Accounts and booking information
Provide accurate contact and attendee details so booking updates and tickets can reach the right person. Keep your sign-in details secure. Guest checkout may create a ticket account for the email address you supply; use that account to manage the booking.
Use the platform only for legitimate event, ticketing, and account activity. Do not attempt to access another person's account, alter tickets, submit misleading payment evidence, or interfere with bookings or event entry.
Events and ticket selection
Organisers supply event descriptions, schedules, venue information, ticket options, and payment instructions. Review these details, including any age, accessibility, or admission requirements, before ordering. Check your selected date and any displayed timezone, especially for events with multiple sessions.
Ticket availability and the amount due are checked at checkout. Review the final total, currency, and any displayed taxes, discounts, or extras before submitting the order.
Payment and ticket availability
A booking confirmation for an unpaid order is not confirmation that payment has been received. For offline payment, follow the event's instructions, then upload proof of payment through My Bookings if required. Submitted evidence is reviewed before the payment is confirmed. Pay at the venue only when the organiser explicitly offers that option.
For online payment, complete the selected provider's payment process and check the resulting booking status. If the result is unclear, check My Bookings or contact support before making another payment. Free orders do not require payment.
Downloadable paid tickets require a confirmed payment and an active booking. Keep ticket QR codes private. Where ticket transfer is available, use the platform's transfer action; a completed transfer invalidates the previous QR code.
Cancellations, changes, and refunds
Check the event's cancellation and refund information before purchasing. If it is not shown, ask the organiser. Where the cancellation action is available, submit a request in My Bookings and follow its status. A submitted request is not an approved cancellation or a completed refund.
For a changed or cancelled event, contact the organiser with your order reference for the available next steps. Refund eligibility and processing depend on the event's applicable conditions, payment status, and applicable law. These terms do not exclude rights provided by applicable law.
Privacy and support
Read our Privacy Policy for information about account, booking, and event data. For platform or booking-access questions, contact us with the event name and order reference. Do not include passwords or payment-card security codes.